While SMaRT can set up remote monitoring to identify and resolve problems proactively, chances are good that at some point you'll need on-site computer support. Whether you have a one-time need or an ongoing service agreement, our on-site computer service technicians can be at your Chicago location quickly to service IT systems components including computers, servers, networks and peripheral devices. SMaRT break-fix services are provided by certified technicians that get to the root of problems quickly and efficiently, so as to improve your up-time and increase productivity.
SMaRT delivers the end-to-end desktop support you need. Using a combination of remote and on-site computer support services, we will effectively manage your entire computer environment, help reduce costs and enable you to focus on your core competencies. SMaRT will manage every aspect of desktop support from initial system deployment, to warranty and post-warranty break/fix support and even ongoing patch management and asset management.
When you need on-site computer support, you need technical expertise and you need efficiency. SMaRT delivers that through our commitment to process improvement, proactive incident reduction and remote resolution. We adhere to the highest industry standards, including ITIL-based practice and service levels that are the 'gold standard.'. This helps keep your costs down, while at the same time delivers the high quality support services you need.
SMaRT offers a plethora of computer, server, network and IT infrastructure services at a very cost-effective price, and we use ITIL-based processes for the highest quality of service. You'll see the difference when our techs visit your Chicago locations. Additionally, SMaRT can remotely monitor your computer networks, managing hardware and software and maintaining network security. Trust SMaRT to keep your IT systems up and safe, so you can focus your time and energy on running a successful business.
When you choose SMaRT, you're choosing decades of experience, an extensive portfolio of on-site repair services, and a history of successful, long-term client relationships. SMaRT wants to be your partner of choice. Call 312-489-8178 now to learn how SMaRT delivers exceptional services while saving you money.