Need Help Now? Call 312-489-8178 or Toll Free: 877-902-7148
Chicagoland's #1 Choice For Outsourced Business IT Services

SMaRT Certified IT Techs Deliver Fast On-Site Support

Today's IT environments include a wide variety of computer hardware, software, servers and handheld mobile devices. Your company is probably challenged when it comes to effectively managing, supporting, and securing these environments while caring for day-to-day business matters. SMaRT’s certified desktop technicians are there when you need fast on-site (for customers in Chicago and neighboring suburbs) support.

SMaRT: Professional, Experienced And There When You Need Us

SMaRT support techs are certified to provide the on-site computer support you need, from setup and installation to application troubleshooting.No matter the size of your business, you will need computer support. SMaRT will work with you to develop a customized support program that will meet all of your deskside support needs. Our installation, break-fix, and systems upgrade services are provided by certified technicians that will increase your network uptime and employee productivity. If you need professional and experienced IT technicians, then you need SMaRT. We are ready to assist you whether the situation can be resolved in-person (Chicago area customers) or using remote tools.

Customized IT Support Programs That Fit Your Budget

Companies in Chicago need an IT support firm who can deliver effective and affordable deskside support, including installation & repair.Gain the maximum value from your end-user systems with SMaRT's deskside management services. We will provide the support your end users need, improving control of your distributed IT environment and lowering costs. We can provide both on-site and remote support of your company’s hardware, peripherals, software, network, and the underlying physical infrastructure.

Make sure when you get on-site tech support you partner with a firm who uses certified technicians who will get you back online quickly.

On-Site Installation and Repair Services

When remote resolution is not possible, our on-site certified desktop repair technicians provide fast, personalized service. SMaRT can provide you with on-site resources on a dedicated or on-demand basis.

Ensure your software isn’t causing you problems by partnering with SMaRT to provide tech support and ensure licenses and updates are current.

Standard Software & Productivity Applications

It can be tedious and time-consuming to make sure your employees have the most updated software (including patch management) and stay current with your software licenses. SMaRT deskside support technicians can assume this required task and give valuable time back to your team to focus on running the business.

Depending on certified technicians to properly install and maintain your printers, scanners, and mobile devices is the SMaRT idea.

Printers & Peripheral Equipment Installation & Repairs

Printers and multi-function devices are critical to your company. SMaRT certified technicians can install and repair these devices while you focus on business matters.

Ensure the installation of your equipment is seamless by leveraging off-site windows imaging and staging provided by SMaRT Technology.

Staging, Configuration and Imaging

If you are planning a device deployment, SMaRT’s headquarter facility can receive shipped devices, then stage and configure them with your desired software. This off-site process allows for rapid device deployments once deskside technicians deliver and install those devices at your location. This process helps reduce your support, training and management costs.

Keeping your devices secure and free of viruses and malware insures your business isn’t halted due to lack of security planning.

Security, Malware & Virus Protection Solutions

Viruses and malware can affect you AND your customers. SMaRT can quickly deploy certified technicians to find the problem source and get you functioning quickly.

Backing up your data properly ensures you’ll never go out of business if you suffer from a virus or malware attack.

Data Backup & Recovery Services

SMaRT’s certified technicians will assist you in developing data backup processes and if needed, recovery. Act Now: Being unprepared can greatly impact your bottom line.

Call Now For An Affordable, Custom Solution For Your Business

When you choose SMaRT, you are choosing years of IT expertise, an extensive portfolio of deskside support services, and a history of successful client relationships. SMaRT wants to be your partner of choice. Call 877.900.SMRT today to learn how SMaRT delivers exceptional services while saving you money.

 
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SMaRT has Apple certified Help Desk Specialists available for those businesses who prefer working with MacOS platforms and products.
Know you’re getting the best experts in network installation, maintenance and security with our CompTIA Network+ Certified technicians.
SMaRT help desk technicians are certified Microsoft office specialists, including Outlook.
SMaRT’s tech team is made up of Microsoft Certified Desktop Support Technicians.
SMaRT has HDI Certified Support Team Leads at the forefront of our help desk client communication center.
Within the SMaRT client support center is a team of HDI certified support analysts ready to tackle more complex help desk requests.
When clients call the SMaRT Help Desk, they have the reassurance of talking with HDI certified customer service representatives.
SMaRT help desk techs are CompTIA A+ certified support technicians.
SMaRT project managers are CompTIA Project+ certified, providing our clients with the best in IT Help Desk support.
  • Our Location
  • 156 N. Jefferson Street , Suite 100
  • Chicago, IL 60661

  • Sales and Support
  • 1 877.902.7148
  • 312.489.8178

  • Main Office & Warehouse Located
  • Downtown Chicago in the Loop Area