No matter the size of your business, you will need computer support. SMaRT will work with you to develop a customized support program that will meet all of your deskside support needs. Our installation, break-fix, and systems upgrade services are provided by certified technicians that will increase your network uptime and employee productivity. If you need professional and experienced IT technicians, then you need SMaRT. We are ready to assist you whether the situation can be resolved in-person (Chicago area customers) or using remote tools.
Gain the maximum value from your end-user systems with SMaRT's deskside management services. We will provide the support your end users need, improving control of your distributed IT environment and lowering costs. We can provide both on-site and remote support of your company’s hardware, peripherals, software, network, and the underlying physical infrastructure.
When remote resolution is not possible, our on-site certified desktop repair technicians provide fast, personalized service. SMaRT can provide you with on-site resources on a dedicated or on-demand basis.
It can be tedious and time-consuming to make sure your employees have the most updated software (including patch management) and stay current with your software licenses. SMaRT deskside support technicians can assume this required task and give valuable time back to your team to focus on running the business.
Printers and multi-function devices are critical to your company. SMaRT certified technicians can install and repair these devices while you focus on business matters.
If you are planning a device deployment, SMaRT’s headquarter facility can receive shipped devices, then stage and configure them with your desired software. This off-site process allows for rapid device deployments once deskside technicians deliver and install those devices at your location. This process helps reduce your support, training and management costs.
Viruses and malware can affect you AND your customers. SMaRT can quickly deploy certified technicians to find the problem source and get you functioning quickly.
SMaRT’s certified technicians will assist you in developing data backup processes and if needed, recovery. Act Now: Being unprepared can greatly impact your bottom line.
When you choose SMaRT, you are choosing years of IT expertise, an extensive portfolio of deskside support services, and a history of successful client relationships. SMaRT wants to be your partner of choice. Call 877.900.SMRT today to learn how SMaRT delivers exceptional services while saving you money.